PRIVACY POLICY

Liza Trading Co., Ltd. is committed to protecting customer information, especially for corporate clients, strategic partners, and large-scale projects. This policy outlines how we collect, use, store, and safeguard data to ensure information security and compliance with international security standards.

Privacy Principles

We adhere to the following security principles:

  • Strictly protecting customer data throughout our collaboration.
  • Never disclosing, selling, or sharing customer information with third parties without explicit consent.
  • Complying with international data security standards such as ISO 27001, SSL, GDPR, and relevant legal regulations.
  • Only authorized personnel have access to customer information.

Business Customer Information We Collect

We collect the following data to facilitate collaboration and enhance service quality:

  • Company Information: Company name, tax code, registered address, business sector.
  • Contact Details: Representative’s full name, email, phone number.
  • Transaction Information: Contracts, quotations, purchase orders, transaction history.

Purpose of Data Collection

Customer information is collected for the following purposes:

  • Contract Execution: Processing orders, service provision, and technical support.
  • Warranty & After-Sales Services: Managing warranties, maintenance, and system upgrades.
  • System Integration & Operations: If connected to a customer’s API, ERP, or CRM.
  • Legal Compliance: Storing invoices and transaction records per regulatory requirements.

Commitment to Business Data Security

We ensure:

  • All transaction data, quotations, and contracts are encrypted and securely stored.
  • Business customer data is NEVER shared with third parties without written consent.
  • We support signing an NDA (Non-Disclosure Agreement) upon request to reinforce security commitments.
  • If data must be shared with third parties (e.g., shipping providers, warranty partners, payment gateways), we ensure strict security compliance from all involved parties.

System Integration & Data Transmission

For customers requiring system integration (API, ERP, CRM, etc.), we commit to:

  • End-to-end encryption for all data transfers.
  • Accessing customer systems only with granted authorization.
  • Not storing sensitive data externally without prior approval.
  • Conducting regular security audits to maintain system integrity.

Access Control & Project Personnel Security

To safeguard internal information:

  • Only authorized personnel can access project data.
  • All project staff must sign a confidentiality agreement.

Data Breach Management

In case of a security breach:

  • Customers will be notified within 24 hours.
  • We will coordinate with customers to address and resolve the issue.
  • A detailed incident report will be provided, including cause analysis and preventive measures.

Business Customer Rights

Customers have the right to:

  • Request access, modification, or deletion of their data at any time.
  • Receive periodic security reports upon request.
  • Request an NDA or custom security agreements based on project requirements.

Contact Us

For any questions regarding our privacy policy, please contact us:

Email: info@liza.com.vn

Hotline: 0909 338 549

Website: www.liza.com.vn

This privacy policy may be updated to comply with new regulations and security standards. Customers will be notified of any significant changes.